TERMS AND CONDITIONS

(FOR THE SUPPLY OF SERVICES)

Version 1.1

DEFINITIONS
In these terms and conditions the following definitions apply unless otherwise stated:

Business Day: means a day (other than a Saturday, Sunday or public holiday) when banks in the United Kingdom are open for business.

Company: means Ignition Labs Limited, a company incorporated in England and Wales with company number 15728150 whose registered office is: Jason Works, Clarence Street, Loughborough, Leicestershire, LE11 1DX.

Contract: means the contract between the Company and the Client for the supply of Services governed by these Terms and the Order.

Client: means the individual or business entity who purchases Services from the Company and whose details are set out in the Order. 

Force Majeure Event: means an event beyond the reasonable control of either party, including but not limited to strikes, lock-outs or other industrial disputes, failure of a utility service or transport network, act of God, war, riot, civil commotion, malicious damage, compliance with any law or governmental order, rule, regulation or direction, accident, breakdown of plant or machinery, fire, flood, storm or default of suppliers or subcontractors.

Group Company: means a company within Vestura Group and/or a company with common shareholders to Vestura Group Limited.

Intellectual Property Rights: means all patents, rights to inventions, utility models, copyright and related rights, trademarks, service marks, trade, business and domain names, rights in trade dress or get-up, rights in goodwill or to sue for passing off, unfair competition rights, rights in designs, rights in computer software, database right, topography rights, moral rights, rights in confidential information (including know-how and trade secrets) and any other intellectual property rights, in each case whether registered or unregistered and including all applications for and renewals or extensions of such rights, and all similar or equivalent rights or forms of protection in any part of the world.

Materials: means material in any format provided by the Client to the Company for the purpose of marketing, promoting and presenting a project to fulfil an Order.

Order: means the order placed by the Client through counter-signing the Company’s Order Confirmation Form. 

Order Confirmation Form: means a form countersigned by the Client which together with the relevant Quotation document(s) and these terms and conditions shall form a binding contract.

Quotation: means the written quotation and proposal documents prepared by the Company which contains its proposals for providing Service(s) to the Client.

Services: means the services the Company will provide to the Client as specified in the Order. 

Specification: means the description or specification of the Services in the Order.

Terms: means these terms and conditions as updated from time to time by the Company.

The Parties: means both the Client and the Company together.

Third-Party Services: means a third-party service provider that is any unaffiliated person, company, or entity that performs services for the Company. Third-party service providers are paid for their services, but do not have a stake, share, or equity in the Company.

VAT: means Value Added Tax chargeable under English law for the time being and any similar additional tax.

Where these Terms use words in their singular form, they shall also be read to include the plural form of the word and vice versa. Where these Conditions use words that denote a particular gender, they shall be also read to include all genders and vice versa. 

A reference to a statute or statutory provision is a reference to such statute or statutory provision as amended or re-enacted. A reference to a statute or statutory provision includes any subordinate legislation made under that statute or statutory provision, as amended or re-enacted.

The headings in this document are inserted for convenience only and shall not affect the construction or interpretation of these Terms.

 

  1. TERMS AND CONDITIONS  

These Terms shall apply to all agreements concluded between the Company and the Client to the exclusion of any other terms that the Client seeks to impose or incorporate, or which are implied by trade, custom, practice or course of dealing. 

These Terms and the Order may only be varied by express written agreement between the Company and the Client.

 

  1. THE CONTRACT

The Order constitutes an offer by the Client to purchase the Services in accordance with these Terms. The Client shall ensure that the terms of the Order and any relevant Specification are complete and accurate.

The Order shall be deemed to be accepted when the Company issues a written Order Confirmation Form and the Client countersigns and returns the Order Confirmation Form, or when the Company has started to provide the Services having received the Order, whichever happens first, at which point the Contract shall come into existence.

The Contract constitutes the entire agreement between the Company to provide the Services to the Client and for the Client to purchase those Services, in accordance with these Terms.

The Client acknowledges that it has not relied on any statement, promise or representation made or given by or on behalf of the Company which is not set out in the Contract. Any samples, drawings, descriptive matter, or advertising issued by the Company and any descriptions or illustrations contained in the Company’s catalogues or brochures are issued or published for the sole purpose of giving an approximate idea of the Services described in them. They shall not form part of the Contract or any other contract between the Company and the Client for the supply of Services.

A Quotation for the supply of Services given by the Company shall not constitute an offer. A Quotation shall only be valid for a period of 28 Business Days from its date of issue.

 

  1. COMPANY OBLIGATIONS AND WARRANTIES

The Company warrants that it will provide the Services as stipulated in the Contract using reasonable care and skill to conform in all material respects with the Specification.

The Company shall use all reasonable endeavours to meet any performance dates specified in the Contract, but any such dates shall be estimates only and time shall not be of the essence for the provision of the Services. The Company shall not be liable for any delay in delivery of the Services caused by a Force Majeure event or the Client’s failure to provide the Company with adequate delivery instructions, Materials, or any other instructions relevant to the supply of the Services.

The Company reserves the right to amend any agreed specification if necessary to comply with any applicable law or regulatory requirement, or if the amendment will not materially affect the nature or quality of the Services, and the Company shall notify the Client in any such event.

The Company shall use industry standard software to detect and prevent the introduction of viruses and other malicious software into any Deliverables produced by the Company, but the Company shall not be responsible for the introduction of viruses or malicious software into Client software or systems that does not result from the wilful conduct, negligence or that of any third parties under the control of the Company.

The Company shall not be required to ensure the compatibility of any website or software with any operating system version or browser version not stated as compatible within the Contract.

The Company warrants to the Client that the Services will be provided using reasonable care and skill and that the receipt or use of the Services by the Client will not infringe the UK intellectual property rights of any third party.

The Company warrants that for a period of 30 days after the supply of any software Services, the Services shall in all material respects perform in accordance with any specification or other acceptance criteria agreed in writing between The Parties. The Clients sole remedy for a breach of the warranty in this clause shall be the correction by the Company (within a period of 3 months of notification by the Client to the Company) of any errors that cause the Services not to comply with this warranty, subject to the Client notifying the Company within the 30 day period referred to above. For the avoidance of doubt, such 30 day period shall commence upon supply of the Services by the Company and not when deployed it into a live environment by the Client.

The Company shall be entitled to use a Group Company or other subcontractors for the provision of the Services provided always that the Company shall remain liable to the Client for the performance of the Services as if it had carried them out itself. 

 

  1. CLIENT’S OBLIGATIONS AND INDEMNITIES

The Client shall provide assistance and technical information to the Company, as reasonably required by the Company in sufficient time to facilitate the execution of a Contract in accordance with any estimated delivery dates or milestones. The Client shall have sole responsibility for ensuring the accuracy of all information provided to the Company and warrants and undertakes to the Company that the Client’s employees assisting in the execution of a Contract have the necessary skills and authority. 

The Client shall be obliged as quickly as possible and within the agreed deadline to comment on and or approve Materials provided under the Services, including (without limitation) advertising copy, search terms and graphic material submitted by the Company. In addition, the Client shall be obliged as quickly as possible and within the agreed deadline to implement changes on websites, in IT systems or where it may otherwise be required by the Company. 

The Client shall co-operate reasonably with the Company in all matters relating to the Services.

The Client will provide to the Company, its employees, agents, consultants and subcontractors, with such access to the Clients websites and other relevant systems as the Company reasonably requires to provide the Services.

The Client shall provide the Company with such information and materials that the Company may reasonably require in order to supply the Services and ensure that such information is complete and accurate in all material respects.

The Client shall be obliged to inform the Company immediately of changes of domain names, websites, technical setup and any other material information regarding the technical infrastructure which may affect the Services delivered by the Company.

In the event that the Client fails to undertake those acts or provide the materials required within any agreed deadline (and at least within 15 Business Days of the date requested by the Company) the Company shall be entitled to invoice for the Services that it has supplied, and the remaining Services specified in the Contract whether or not the Company has been able to deliver them.

The Client shall indemnify and keep the Company indemnified fully against all liabilities, costs and expenses whatsoever and howsoever incurred by the Company in respect of any third parties as a result of the provision of the Services in accordance with the Contract, Order, or the content of the Client’s advertising or web pages which result in claims or proceedings against the Company for infringement of any Intellectual Property Rights or other proprietary rights of third parties, or for breach of confidentiality or contract or for defamation.

The Client undertakes to comply with all applicable rules, regulations, codes of practice and laws relating to its use of the Services, including without limitation its obligations under the Data Protection Act 1998, the Regulation of Investigatory Powers Act 2000, Competition Act 1998 and the E-Commerce Directive and equivalent legislation and hereby agrees to indemnify and to keep the Company indemnified in respect of any and all costs, claims or proceedings whatsoever brought against the Company by any third party in connection with any breach of the same by the Client.

The Company require that prior notice be given for any alterations relating to the Client’s website(s) that may affect the services supplied by the Company. If alterations are made by the Client or a third party to the Client’s site(s) search engine placements may be affected and the Company cannot be held responsible.

 

  1. PRICES

Unless otherwise expressly stated, all prices shall be in Pounds Sterling and shall be exclusive of VAT and other duties. In the event that duties are introduced or changed after the conclusion of a Contract, the Company shall be entitled to adjust the agreed prices accordingly.

The Client acknowledges that certain Services may involve the licensing of third-party Intellectual Property Rights, and that the Client may be required to enter into a licence directly with such third party. Unless otherwise expressly stated, all prices shall be exclusive of costs for the acquisition of Intellectual Property Rights for materials to be included in marketing materials, including if relevant (but without limitation) pictures and licences from third party owners and licensors.

Whilst every effort is made to ensure that costing estimates are accurate, the Company reserves the right to amend any estimate, should an error or omission have been made.

 

  1. CHARGES & PAYMENT

The charges for the Services shall be as set out within the Contract or as otherwise agreed between The Parties in writing.

The Company shall be entitled to charge the Client for any expenses reasonably and properly incurred by the individuals whom the Company engage in connection with attending meetings with the Client or its representatives away from the premises of the Company, including travelling expenses, hotel costs, subsistence and any associated expenses.

In respect of any ongoing Services, the Company reserve the right to increase the Charges on an annual basis with effect from each anniversary of the commencement of the Contract in line with the percentage increase in the Retail Prices Index in the preceding 12-month period. The Company also reserve the right, by giving 30 days’ notice to the Client, to increase the Charges to reflect any increase in the cost of the Services to the Company which is due to any factor beyond the reasonable control (including but not limited to increases in the costs of hosting or other third-party services) of the Company.

The Company shall invoice the Client at the times set out in the Contract (or as otherwise agreed between The Parties in writing) or in the absence of such information, the Company reserves the right to invoice the Client up to 50% of the value of the Contract prior to undertaking the relevant work and/or to invoice monthly in arrears or on completion of the Services.

If the Company agrees (in the Contract or otherwise in writing) that the Contract is to be invoiced in stages following the completion of certain milestones then the Client shall not unreasonably withhold or delay its acceptance of any such milestone if all agreed acceptance criteria have been materially achieved, and in the event of any unreasonable delay or withholding of such acceptance the Company shall be entitled to invoice for such Charges in any event.

The Client shall pay each invoice submitted by the Company:

  • within 14 days of the date of the invoice; and
  • in full and in cleared funds to a bank account nominated in writing by the Company,

and time for payment shall be of the essence of the Contract.

All amounts payable by the Client under the Contract are exclusive of amounts in respect of Value Added Tax chargeable from time to time (VAT). Where any taxable supply for VAT purposes is made under the Contract by the Company to the Client, the Client shall, on receipt of a valid VAT invoice from the Company, pay to the Company such additional amounts in respect of VAT as are chargeable on the supply of the Services at the same time as payment is due for the supply of the Services.

If the Client fails to make a payment due to the Company under the Contract by the due date, then, without limiting the Company’s remedies the Client shall pay interest on the overdue sum from the due date until payment of the overdue sum, whether before or after judgment. Interest under this clause 4.8 shall accrue at the rate set under the Late Payment of Commercial Debts (Interest) Act 1998.

All amounts due under the Contract shall be paid in full without any set-off, counterclaim, deduction or withholding (other than any deduction or withholding of tax as required by law).

 

  1. DELAYS AND COMPLAINTS

In the event that the Client proves that the Services are delayed or not in accordance with the Contract, the Company shall be obliged to remedy or redeliver, at its own discretion, without undue delay. In the event that the Services continue to be not in accordance with the Contract after reasonable attempts have been made to remedy this, the Client shall be entitled to cancel the Contract in accordance with Clause 12, provided that the breach is material.

Complaints concerning delays or breach of contract shall be submitted in writing immediately after the time when the Client became or should have become aware of the matter. If the Client fails to bring the defect (unless by its very nature it is impossible to ascertain within such a period) to the attention of the Company within 48 hours the Client shall be deemed to have accepted the Services and shall not be entitled to assert remedies based on delays or breach of contract. 

The Client hereby acknowledges that certain Services rely upon goods and/or services being provided by Third-Party Services. The Client acknowledges that the Third-Party Services will be governed by that third parties’ terms and conditions and that the Company cannot provide any warranties in respect of the Third-Party’s Services and will not be liable to the Client for any delays and/or failings in respect of the same.  Providers of Third-Party Services may provide their own warranties to the Client and the Client must satisfy itself whether or not such warranties (where given) are acceptable for the Client’s business purposes or risk management policies.

The Company’s only responsibility in respect of the Third-Party Services is to take reasonable care and skill when selecting the providers of the same. 

The Client’s exclusive remedies for late delivery or Services not conforming with the Contract are as specified in this clause and, if the remedies set out in these Terms have been exhausted, the Client’s final remedy is limited to cancellation of the Contract and the Company’s sole liability is to refund any payments for Services not conforming with the Contract, subject to the limitations set out in these Terms. 

 

  1. LIABILITY

Except as expressly stated in this clause, the Company shall have no liability to the Client for any loss or damage whatsoever arising from or in connection with the provision of the Services or for any claim made against the Client by any third party.

The Company shall have no liability for any losses or damages which may be suffered by the Client whether the same are suffered directly or indirectly or are immediate or consequential which fall into the following categories: 

  • Any indirect or consequential loss arising under or in relation to the Contract even though the Client was aware of the circumstances in which such loss could arise
  • Loss of profits; loss of anticipated savings; loss of business opportunity or goodwill
  • Loss of data
  • Fraudulent clicks on any of the Client’s accounts managed by the Company.

To the extent such liability is not excluded by any clause(s) in these Terms, the Company’s total liability (whether in contract, tort (including negligence or otherwise)) under or in connection with the Contract or based on any claim for indemnity or contribution (including for damage to tangible property) or otherwise will not in any event exceed the total sum invoiced for the Services. 

 

  1. OTHER LIMITATIONS OF LIABILITY

The Company shall not be liable for downtimes, interference in the form of hacking, virus, disruptions, interruptions, faulty third-party software, search engines or websites on which a service is dependent or other deliveries from a third party.

The Company shall use its reasonable efforts to assist in remedial efforts if so requested by the Client. Any work connected with remedial efforts as described above shall be charged to the Client separately in accordance with these Terms or (at the Company’s discretion) the Company’s price list applicable from time to time.

The Company shall not be liable for any changes made without notice by the Client or a third party employed by the Client to domain names, websites, links, technical setup etc and affecting the Services delivered by the Company.

Preceding or subsequent work connected with any adjustments required as a result of such changes shall be charged to the Client in accordance with these Terms or on the basis of the Company’s price list applicable from time to time at the Company’s discretion. 

The Company shall use all reasonable endeavours to deliver Services relating to search engine optimisation, links, advertisements, banners, pay per click and google analytics in accordance with the guidelines applicable to the relevant search engines. However, the Company shall not be liable for delayed or non-conforming performance due to changes made to standard terms, assessment algorithms, search criteria, viewing policy, prices and campaign offers or other matters beyond the Company’s control and reserves the right to make changes to Services as a result of the same. In addition, the Company shall not be liable for other changes or discontinuation of search engines.

The Company shall not be liable for Services relating to search engine optimisation, link building, advertisements, banners or sponsorships leading to a minimum number of views, position or frequency in searches on relevant words or otherwise. In addition, the Company shall not be liable for ensuring that such Services lead to a certain volume of traffic, number of clicks, registrations, purchases or the like. 

The Company shall not be responsible for URLs dropped or excluded by a search engine for any reason.

 

  1. INTELLECTUAL PROPERTY RIGHTS

The copyright of any document, or report, produced as part of the services shall belong to the Company. The Company hereby grants a perpetual licence to the Client to utilise such documents for its own purposes. This licence is granted on condition that the Client shall not disclose the findings of such documents to any third party (other than associated companies, professional advisors or other authorised parties) without the prior written consent of the Company. If the Company gives such consent, then the Client must acknowledge the company as the source of the information.

It is the responsibility of the Client to ensure that they have the right to use any Intellectual Property Rights when they provide any text, image or representation Materials to the Company for incorporation into the Services and the Client hereby grants or agrees to procure the grant of (as applicable) an irrevocable licence to the Company to use such Materials for the purposes of providing the Services for the duration of the Contract. 

The Client shall be responsible for ensuring that the contents of Materials which the Client has contributed or approved are not in contravention of legislation, decency, marketing rules or any other third-party rights. the Company shall be entitled to reject and delete such material without incurring any liability. In addition, the Company shall be entitled to cancel the Contract.

The Client shall indemnify the Company against all damages, losses and expenses suffered or incurred by the Company as a result of the Materials which the Client has contributed or approved being in contravention of legislation, decency, marketing rules or any action that any such Materials infringe any Intellectual Property Rights of a third party. 

The Parties shall be obliged to notify the other party without undue delay of any claims raised against a party as described above. 

Unless expressly stated otherwise in these Terms or in a Contract, the Intellectual Property Rights created, developed, subsisting or used in connection with the Services and whether in existence at the date hereof or created in the future shall vest in and be the property of the Company or the relevant third party from whom the Company has acquired a right of use with a view to executing the Contract. The Client agrees to execute and deliver such documents and perform such acts as may be necessary from time to time to ensure such Intellectual Property Rights vest in the Company.

The Intellectual Property Rights as mentioned in this clause shall not be used, assigned, distributed, copied, forwarded to online or offline activities by the Client without a separate, express written agreement.

If the Company makes software, scripts, ASP services etc available to the Client as part of the execution of a Contract, the Client shall only acquire a non-exclusive personal non-transferable license to use such material until the Services under this agreement cease.

The Client hereby irrevocably licenses the Company to use and display the Client’s name, figure, logo etc as a reference on the Company’s website, other marketing materials or types of media whilst they are a Client of the Company and for 18 months after the Contract terminates. The Client agrees to send the Company its most recent logo or figure as and when it is amended from time to time.

 

  1. CONFIDENTIALITY AND PERSONAL DATA

The Parties shall keep in strict confidence all technical or commercial know-how, specifications, inventions, processes or initiatives which are of a confidential nature and have been disclosed to The Parties, its employees, agents or subcontractors, and any other confidential information concerning the business, products and services of The Parties which The Parties may obtain.

The Parties shall restrict disclosure of such confidential information to such of its employees, agents or subcontractors as need to know it for the purpose of discharging the receiving party’s obligations under the Contract, and shall ensure that such employees, agents or subcontractors are subject to obligations of confidentiality corresponding to those which bind the receiving party. This clause shall survive termination of the Contract.

During the term of the Contract and for a period ending five (5) years from the date of its conclusion, the Company shall take the same care as the Company uses with its own confidential information, to avoid, without the Client’s consent, the disclosure to any third party (except a subcontractor working on the Services who is subject to similar undertakings of confidentiality) of any of the Client’s business or operational information which the Client has designated as confidential.

During the term of the Contract and for a period ending five (5) years from termination thereof, the Client will not disclose to any persons within its organisation that do not have a need to know, or to any third party, any information and non-Client materials provided by the Company concerning the method or approach the Company uses in providing the Services. 

This clause shall not apply to any information which is or becomes publicly available otherwise than through a breach of this agreement, is already or rightly comes into the Company’s possession without an accompanying obligation of confidence, is independently developed by the Company, or which the Company is required to disclose by law.

The Parties agree to comply with its respective obligations under the Data Protection Act 1998. 

The Client shall be obliged to indemnify the Company for any loss, including costs incidental to legal proceedings, suffered by the Company as a result of the processing of personal data which the Client has contributed being in contravention of the Data Protection Act 1998 or marketing law. The parties shall be obliged to notify the other party without undue delay of any claims raised against a party as described in the present clause.

 

  1. TERMINATION

Without affecting any other right or remedy available to it, either party may terminate Services under a Contract by giving the other party written notice as set out below:

  • in respect of hosting services, three (3) months’ notice to be given no earlier than the first anniversary of the date on which the hosting commenced
  • in respect of domain registration services, notice to be given no later than six (6) months prior to the renewal date of the relevant domain name
  • in respect of support and maintenance, three (3) months’ notice to be given no earlier than the first anniversary of the date on which the support and maintenance services commenced
  • in the case of all other ongoing Services (which for the avoidance of doubt excludes any fixed scope design or development work), three (3) months’ notice.

For the avoidance of doubt, any separate written agreement between The Parties in respect of term and notice periods shall take precedence over the provisions of this clause.

The Company shall at the Clients request transfer to the Client (or a third party nominated by the Client) any domain name registered by the Company on behalf of the Client subject to payment by the Client of the Company’s release administration fee in force from time to time.

Without affecting any other right or remedy available to it, either party may terminate the Contract with immediate effect by giving written notice to the other party if:

  • the other party commits a material breach of any term of the Contract and (if such a breach is remediable) fails to remedy that breach within 30 days of that party being notified in writing to do so
  • the other party takes any step or action in connection with its entering administration, provisional liquidation or any composition or arrangement with its creditors (other than in relation to a solvent restructuring), being wound up (whether voluntarily or by order of the court, unless for the purpose of a solvent restructuring), having a receiver appointed to any of its assets or ceasing to carry on business
  • the other party suspends, or threatens to suspend, or ceases or threatens to cease to carry on all or a substantial part of its business
  • the other party’s financial position deteriorates to such an extent that in the terminating party’s opinion the other party’s capability to adequately fulfil its obligations under the Contract has been placed in jeopardy.

Without affecting any other right or remedy available to the Company, the Company may terminate the Contract with immediate effect by giving written notice to the Client if the Client fails to pay any amount due under the Contract (or any other contract between us) on the due date for payment.

Without affecting any other right or remedy available to the Company, the Company may suspend the supply of Services under the Contract or any other contract between The Parties if the Client fails to pay any amount due under the Contract on the due date for payment, the Client become subject to any of the events listed in this clause, or the Company reasonably believes that the Client are about to become subject to any of them.

 

  1. CONSEQUENCES OF TERMINATION

On termination of the Contract, the Client shall immediately pay to the Company all of the Company’s outstanding unpaid invoices and interest and, in respect of Services supplied but for which no invoice has been submitted, the Company shall submit an invoice, which shall be payable as set out in this clause.

Termination or expiry of the Contract shall not affect any rights, remedies, obligations or liabilities of The Parties that have accrued up to the date of termination or expiry, including the right to claim damages in respect of any breach of the Contract which existed at or before the date of termination or expiry.

Any provision of the Contract that expressly or by implication is intended to come into or continue in force on or after termination or expiry of the Contract shall remain in full force and effect.

 

  1. FORCE MAJEURE

Neither party shall be held liable for a Force Majeure Event.

If a party believes that a Force Majeure Event has occurred, such party shall immediately inform the other party of the start and end of the Force Majeure Event.

Notwithstanding the other provisions of the present Terms, each party shall be entitled to terminate the Contract without liability to the other by written notice to the other party in the event that the performance of the Contract is impeded for more than 6 months due to a Force Majeure Event. 

 

  1. MISCELLANEOUS

The Company reserves the right to modify or discontinue, temporarily or permanently, the Services with or without notice to the Client and the Company shall not be liable to the Client or any third party for any modification to or discontinuance of these Services save for the return of any prepaid sums in connection with the provision of the Services which are subsequently not provided.

The Company shall be free to provide its Services to third parties whether during or following the provision of the Services to the Client.

During the term of the Contract and for a period of twelve (12) months thereafter, the Client agrees not to employ or engage or offer to employ or engage anyone designated by the Company to work on the Services.

The failure of either party to enforce or to exercise at any time or for any period of time any right pursuant to these Terms does not constitute, and shall not be construed as, a waiver of such terms or rights and shall in no way affect that party’s right later to enforce or to exercise it.

If any term of these Terms is found illegal, invalid or unenforceable under any applicable law, such term shall, insofar as it is severable from the remaining Terms, be deemed omitted from these Terms and shall in no way affect the legality, validity or enforceability of the remaining Terms which shall continue in full force and effect and be binding on the parties to the Contract.

Any valid alteration to or variation of these Terms must be in writing signed on behalf of each of The Parties by duly authorised officers. 

A person who is not a party to the Contract shall not have any rights under or in connection with it.

All notices must be in writing to:

  • Post: The Compliance Manager, Ignition Labs Limited, Jason Works, Clarence Street, Loughborough, Leicestershire, LE11 1DX
  • Email: service@ignitionlabs.io

 

  1. ENTIRE AGREEMENT 

The Parties acknowledge and agree that the Contract supersedes any prior agreement, understanding or arrangement between The Parties, whether made orally or in writing and constitute the entire agreement between the Company and the Client relating to these Services. Therefore, except as expressly provided, all other conditions and warranties (implied, statutory or otherwise) are hereby excluded to the fullest extent permitted by law.

 

  1. LAW AND JURISDICTION

The Parties shall be obliged to attempt to settle any disputes arising between them including disputes relating to the existence or validity of the Contract through negotiation provided always that either party shall be entitled at all times to exercise any of its other remedies including through taking legal action.

The Contract shall be governed by and construed in accordance with English law and The Parties hereby agree to submit to the non-exclusive jurisdiction of the English courts.

 

  1. CHANGES TO OUR TERMS OF BUSINESS
    We keep our Terms of Business under regular review. This policy was last updated on 29th July 2024. Historic versions can be obtained by contacting us.